Mapping Memories through Music
Remote teams struggle with scattered communication, timezone confusion, notification overload, and lack of centralized task tracking.
Type
Personal Project
DELIVERABLES
Web Design
Year
February 25 - April 25
Role
UX Designer and Researcher
THE CHALLENGE
As remote and hybrid work became the norm, many distributed teams faced a common set of problems: scattered communications, timezone confusion, fragmented tools, and inconsistent documentation. Team leads and contributors alike reported that project updates were lost across multiple platforms, important context was buried in long chat logs, and scheduling meetings across time zones often led to miscommunication.
The challenge was clear: design a unified, human-centered platform that could bring clarity, connection, and control back to remote workflows—without overwhelming users with complexity.
HOW MIGHT WE STATEMENT
How might we design a centralized platform that promotes clarity, fosters authentic connection, and empowers remote teams with control over their communication, collaboration, and time management?
RESEARCH
After interviewing 8 remote professionals across roles such as product management, design, marketing, and engineering, several core themes emerged:
Scattered Communication = Mental Fatigue
Juggling multiple platforms for chat, meetings, and task updates drains focus and increases the risk of missing key information.
Time Zones Are a Constant Friction
Scheduling across time zones creates recurring delays and misunderstandings, often leading to missed updates or late responses.
Threads Get Long—and Then Get Lost
In most tools, threaded discussions grow unwieldy over time, making it difficult to trace decisions, find context, or onboard new collaborators.
AI Feels Useful—If Transparent
Users expressed interest in AI features like summarization or task extraction but were cautious about automation that felt opaque or uncontrollable.
Task Ownership Lacks Visibility
Many teams reported that responsibilities are often buried in conversations, leading to follow-up fatigue and duplicated work.
INFORMATION ARCHITECTURE
This information architecture map outlines the core navigation structure of Flux, organized around four main pages. Each section branches into key features that support remote teams in managing async clarity, centralized control, and meaningful collaboration.
Dashboard acts as a central hub, surfacing key activity across channels, meetings, and notes.
Channels supports deep async communication via threaded discussions, tagging, and filtering tools.
Meetings centralizes scheduling, participation management, and post-call summarization for synchronous sessions.
Notes allows users to consolidate meeting outcomes and decisions, with linked threads and actionable highlights.
This architecture was shaped based on user interviews and competitive analysis, ensuring each feature maps to a user need and fits seamlessly into remote workflows.
DESIGN
This interaction highlights how Flux supports fast and seamless access to AI-generated conversation summaries within Threads. When a discussion becomes lengthy or complex, users can tap "Show Summary" to instantly surface a concise recap of the key points exchanged in that thread.
DESIGN
The Threads list in the Channel page lets users view, organize, and update thread status (e.g., “In Progress”) and priority (e.g., High). AI summaries and participant info provide a quick overview of progress, helping teams stay aligned and focused.
DESIGN
Contextual Note Sharing lets users highlight content from docs or notes and share it in chat as a clickable reference, enabling traceable, source-linked discussions.
Time Zone Hover Reveal shows a teammate’s local time on hover, making cross-timezone coordination effortless and unobtrusive.
DESIGN
Sync to Thread allows users to bring specific conversations into a thread for better organization and traceability. By syncing relevant messages, teams can centralize discussion history, ensuring context isn’t lost across chats.
DESIGN